What if the thing holding your team back isn’t technical skill, experience, or strategy—but how they handle emotions in the moments that matter most?
If you knew something influenced virtually everything you did or said, would you want to learn more about it?
If you knew practicing that one small thing would have such an influence on other areas of your work, that your department, division and even your organization could realize improved business results, would you be interested in trying it?
If you knew your competitor had already started practicing these new techniques, and their customers and employees were delighted by it, would you consider investing in it?
When TalentSmart® researchers found that almost 60% of performance on the job is due to things like self-awareness, managing one’s emotions, picking up on social cues and building effective, working relationships, they thought that it was time the world knew about how to develop these skills.
EMOTIONAL INTELLIGENCE…
Everyone agrees it matters—but what are they actually doing with it?
There’s a real gap between knowing and doing. And in many organizations, that gap is where performance breaks down. Today’s professionals often understand the right concepts, but that understanding doesn’t always translate into action.
Managing a team, for example, isn’t just about knowing the theory—it’s about consistently driving results through people. The same goes for feedback: understanding how it should be done is one thing; delivering it in a way that strengthens relationships and improves performance is another.
Training only makes a meaningful impact when it goes beyond information and pushes learners to apply what they know. It has to feel relevant, practical, and tied to the real challenges they face every day.
Because in the end, success isn’t defined by what people know—it’s defined by what they do.
Contact for more info.
Our Services
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What to expect:
Before the workshop, you and a select group of individuals who know you best will complete a brief online assessment, the Emotional Intelligence Appraisal™ Multi-Rater Edition. You’ll receive feedback from multiple raters during the training and compare their perceptions to your own.Discovering EQ IMPACT (one day workshop)
Session topics:
What is Emotional Intelligence
Why it Matters
Business Case for EQ
Four Core EQ Skills
Raise Self-Awareness by Leaning into Discomfort
Self-Manage by Reframing Self-Talk
Practice Social Awareness with Insights from your Multi-Rater Feedback
Using EQ to Manage Relationships
My EQ Action Plan
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Advanced EQ Development for Deeper IMPACT (one day workshop)
Session Topics:
Their View of My EQ: How to coach and train around the Emotional Intelligence Appraisal™ Multi-Rater
Reframe Self-talk: Self-talk techniques for influencing more effective and positive relationships
Lean into Discomfort: Discover how your emotions influence your choices, decisions, and actions
Break the Conflict Code: Managing the emotional component of conflict
Train Your Brain: Practice the biological basis of skill development and change to reach EQ goals.
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Flexible, expert coaching conversations when you need it. Book hourly support across a range of topics—from planning to problem-solving. This focused consultation will help clarify your development plan, map out next steps, and identify opportunities for growth.